DPDP Act 2023 Compliant • Zero Cloud Data Retention

Privacy Policy

Last Updated: November 2026 • Effective Immediately

Our Core Privacy Guarantee to Indian Merchants

SmartLabelCrop.in is engineered on a strict Zero-Knowledge Client-Side Architecture. All document processing—including PDF parsing, vector resizing, SKU extraction, and courier sorting—executes entirely within your local browser tab via WebAssembly. No customer shipping labels, buyer addresses, phone numbers, order amounts, or GSTINs ever leave your device.

1. Information We Do NOT Collect

When using SmartLabelCrop.in to crop shipping labels or generate warehouse picklists, we do not receive, store, transmit, or inspect any of the following:

  • Customer Personally Identifiable Information (Buyer Name, Delivery Address, Contact Number, PIN Code).
  • Marketplace financial records (Tax Invoices, Item Pricing, Discount Codes, Declared Values, GST Breakdown).
  • Supplier credentials or access tokens (No passwords or seller account logins are ever requested).
  • Original or cropped PDF documents and Excel order files.

2. Local Browser Storage (IndexedDB & Dexie.js)

To provide critical operational safeguards such as preventing duplicate printings of shipping parcels, SmartLabelCrop stores minimal operational tokens strictly inside your browser's local sandbox:

  • 30-Day Duplicate AWB Memory: Local non-PII cryptographic hashes of tracking AWBs to alert you if an identical parcel was already printed within the past 30 days.
  • SKU Rack / Bin Mapping: If you upload a custom warehouse SKU-to-Rack CSV, the mapping pairs are stored locally on your machine for future batch printings.
  • UI Theme Preference: Stores your chosen display mode (Light or Dark) in localStorage.

This data never synchronizes with any remote server and can be purged immediately by clicking "Clear Batch" or clearing your browser cookies and site storage.

3. Compliance with the Digital Personal Data Protection (DPDP) Act 2023

The DPDP Act 2023 sets stringent safeguards for personal data in the Republic of India. Because SmartLabelCrop.in operates on a zero-transmission model, we act neither as a Data Fiduciary nor as a Data Processor for buyer PII under the Act. Merchants retain 100% sovereign custody and control over their customer data at all times.

4. Web Analytics and Technical Telemetry

To monitor website stability and performance, we may collect anonymous, aggregated technical metrics that cannot identify individual users or merchants:

  • Standard server request logs (Browser type, operating system version, referring URL).
  • Aggregated page visit counts and anonymous performance metrics.
  • No invasive third-party cross-site advertising trackers or tracking pixels are utilized.

5. Contact Information

For any privacy inquiries, data protection questions, or technical verification requests, please contact our Data Governance desk:

Email: privacy@smartlabelcrop.in
Entity: SmartLabelCrop India
Response Time: Within 24-48 business hours